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Wasabi Method | Shockwave Therapy Training

Shockwave Summit • Oct. 24–25 • Las Vegas Register
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Privacy Policy

Effective Date: July 15, 2026



This Privacy Policy describes how Wasabi Method, LLC (“Wasabi Method,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects personal information obtained through wasabimethod.com, our educational platforms, online stores, event registration systems, memberships, digital products, customer support channels, and related services collectively referred to as the “Services.”



This Privacy Policy may apply to information collected through:




By accessing or using our Services, submitting information to us, purchasing a product or service, creating an account, becoming a member, or registering for an event, you acknowledge that you have read and understood this Privacy Policy.



Additional terms may apply to specific Services. Please also review our Terms of Use and Cookie Policy.



1. Who We Are

Wasabi Method, LLC is a healthcare education company that provides professional education, continuing education where applicable, live conferences, online training, clinical resources, membership services, educational products, and related services for healthcare professionals.



This Privacy Policy applies to personal information collected or controlled by Wasabi Method, LLC. It does not govern third-party websites, applications, platforms, or services that maintain their own privacy policies.



2. Information We Collect

The information we collect depends on how you interact with Wasabi Method and which Services you use.



Personal and Professional Information

We may collect personal and professional information including:



  • Name
  • Business or organization name
  • Professional credentials
  • Clinical specialty or area of practice
  • Job title
  • Email address
  • Telephone or mobile number
  • Mailing address
  • Country and state, province, or territory
  • Billing information
  • Shipping information
  • Account and membership information
  • Communication preferences

Event and Registration Information

When you register for the Shockwave Therapy Summit or another educational event, we may collect:



  • Event and session selections
  • Ticket or registration type
  • Professional license or continuing education information
  • Dietary preferences
  • Accessibility requests
  • Emergency contact information when voluntarily provided
  • Attendance and participation records
  • Check-in and completion information
  • Event-related questions, feedback, and survey responses

Purchase and Transaction Information

If you purchase conference tickets, memberships, educational products, merchandise, or other services through wasabimethod.store or another authorized Wasabi Method checkout page, we may receive transaction information such as:



  • Order number
  • Products or services purchased
  • Purchase amount
  • Transaction date
  • Payment confirmation
  • Refund, credit, cancellation, or transfer status
  • Billing and shipping details
  • Fraud-prevention and transaction-verification information

Wasabi Method does not store complete credit card numbers or complete payment credentials. Payments may be processed by Stripe or another authorized payment processor in accordance with that provider’s privacy policy and security standards. You may review the Stripe Privacy Policy for additional information.



Information You Submit

We may collect information you voluntarily submit through contact forms, support requests, applications, provider directory submissions, surveys, testimonials, reviews, course assignments, event inquiries, membership forms, or other communications.



Please do not submit confidential patient information, medical records, protected health information, or other sensitive data through public forms unless Wasabi Method has specifically provided an authorized secure process for that purpose.



3. Information Collected Automatically

When you access our websites, event pages, online stores, or educational platforms, certain technical and usage information may be collected automatically, including:



  • Internet Protocol address
  • Browser type and version
  • Device type
  • Operating system
  • Screen resolution
  • Language and regional settings
  • Pages viewed
  • Time spent on pages
  • Referral source
  • Links and buttons selected
  • Clickstream and navigation information
  • Form interactions
  • Session identifiers
  • Approximate geographic location derived from an IP address
  • Error logs, security events, and performance information

We use this information to operate and secure our Services, analyze website performance, understand user behavior, improve navigation and accessibility, measure marketing effectiveness, and improve our educational offerings.



4. Cookies and Similar Technologies

Wasabi Method and its authorized service providers may use cookies, pixels, tags, scripts, local storage, session storage, and similar technologies.



These technologies may be used to:



  • Operate essential website functions
  • Remember preferences and settings
  • Maintain sessions and account access
  • Improve website performance
  • Analyze visitor behavior
  • Measure advertising and campaign effectiveness
  • Improve conversion rates
  • Prevent fraud and abuse
  • Maintain website and account security
  • Provide relevant marketing where permitted

Cookies and similar technologies may be categorized as:



  • Strictly necessary cookies
  • Functional cookies
  • Analytics cookies
  • Advertising or targeting cookies

You may be able to manage non-essential cookies through our cookie consent tool or your browser settings. Disabling certain cookies may affect the operation or availability of some website features.



For more information, please review our Cookie Policy.



5. Analytics, Advertising, and Performance Tools

We may use authorized third-party platforms to understand website activity, measure registrations and purchases, improve user experience, prevent fraud, and evaluate marketing performance.



These platforms may include:




These providers may collect information through cookies, pixels, tags, or similar technologies in accordance with their own privacy policies.



Information regarding Google’s privacy practices is available through the Google Privacy Policy. Information regarding Meta’s practices is available through the Meta Privacy Policy. Information regarding LinkedIn’s practices is available through the LinkedIn Privacy Policy. Information regarding Microsoft’s practices is available through the Microsoft Privacy Statement.



6. Event Registration and GoHighLevel

Certain Wasabi Method registration pages, lead forms, marketing workflows, appointment tools, and event communications may be operated through GoHighLevel.



Information submitted through these systems may include:



  • Contact information
  • Professional information
  • Registration and ticket selections
  • Marketing and communication preferences
  • Event inquiries
  • Appointment or consultation requests
  • Email and SMS interaction information

Information submitted through these systems may be transmitted to and stored by GoHighLevel or its authorized infrastructure providers. GoHighLevel’s privacy practices are described in the GoHighLevel Privacy Policy.



7. Purchases and Ecommerce Services

When you purchase conference tickets, memberships, educational products, digital resources, or merchandise through wasabimethod.store or another authorized checkout:



  • Your order is processed through our ecommerce platform.
  • Your payment is processed by Stripe or another authorized payment processor.
  • Wasabi Method does not store your complete credit card information.
  • Order and transaction confirmations may be retained for accounting, customer support, fraud prevention, tax reporting, dispute resolution, and legal compliance.
  • Shipping information may be provided to carriers and fulfillment providers when necessary to complete your order.

8. Email Communications

If you register for an event, create an account, become a member, request information, purchase a product, submit a form, or voluntarily subscribe, we may send email communications including:



  • Registration confirmations
  • Order and payment confirmations
  • Event updates
  • Schedule changes
  • Speaker and faculty announcements
  • Educational newsletters
  • Course and membership communications
  • Product and service announcements
  • Customer support communications
  • Surveys and feedback requests
  • Promotional offers

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails or by contacting info@wasabimethod.com.



Even after you unsubscribe from marketing communications, we may continue to send transactional or administrative messages related to your account, purchases, registrations, memberships, legal notices, or customer support requests.



9. SMS Communications

If you voluntarily provide a mobile telephone number and affirmatively opt in, Wasabi Method or its authorized service providers may send text messages regarding:



  • Registration confirmations
  • Event reminders
  • Schedule updates
  • Account or membership information
  • Customer service communications
  • Educational opportunities
  • Promotional communications

Message frequency varies. Message and data rates may apply.



Consent to receive marketing text messages is not required as a condition of purchasing products, becoming a member, or registering for educational events.



You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance or contact info@wasabimethod.com.



10. How We Use Personal Information

We may use personal information to:



  • Provide, operate, and improve our Services
  • Create and manage accounts and memberships
  • Register attendees and manage events
  • Process purchases, payments, refunds, credits, and transfers
  • Deliver educational programs and digital products
  • Verify attendance and course completion
  • Provide continuing education documentation where applicable
  • Ship products and fulfill orders
  • Respond to inquiries and support requests
  • Personalize website and educational experiences
  • Administer provider directory listings
  • Conduct surveys and collect feedback
  • Analyze website, marketing, and business performance
  • Detect, prevent, and investigate fraud or misuse
  • Maintain website, account, and payment security
  • Enforce our agreements and policies
  • Comply with legal, tax, regulatory, and accounting obligations
  • Establish, exercise, or defend legal claims
  • Communicate about educational opportunities, events, products, and services

11. Legal Bases for Processing

Where the GDPR, UK GDPR, or another law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following:



  • Contractual necessity: Processing necessary to provide a product, event registration, membership, course, or service you requested.
  • Consent: Processing based on your affirmative consent, including certain marketing, SMS, analytics, or advertising activities.
  • Legitimate interests: Processing necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
  • Legal obligations: Processing necessary to comply with applicable laws, regulations, court orders, tax requirements, or regulatory duties.
  • Protection of rights: Processing necessary to protect the safety, security, rights, or property of Wasabi Method, our users, or others.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing completed before consent was withdrawn.



12. How We Share Personal Information

Wasabi Method does not sell personal information for monetary compensation.



We may disclose personal information to authorized service providers and other parties when reasonably necessary to operate our business, fulfill transactions, administer events, provide education, maintain security, or comply with law.



Recipients may include:



  • Payment processors such as Stripe
  • Customer relationship management and marketing platforms such as GoHighLevel
  • Ecommerce and order-processing providers
  • Email and SMS delivery providers
  • Website hosting, content delivery, and security providers
  • Cloud storage and software providers
  • Shipping carriers and fulfillment providers
  • Event venues and event-administration providers
  • Continuing education administrators where applicable
  • Analytics, advertising, and performance providers
  • Professional advisors, including attorneys, accountants, insurers, and consultants
  • Government agencies, courts, law enforcement, or regulators when legally required
  • Successors or counterparties involved in a merger, acquisition, financing, restructuring, asset transfer, or similar business transaction

Service providers are authorized to receive only the information reasonably necessary to perform their contracted services and are expected to protect that information in accordance with applicable agreements and laws.



13. Provider Directory Information

Healthcare professionals or organizations that submit information for inclusion in a Wasabi Method provider directory acknowledge that approved directory information may be displayed publicly.



Public directory information may include:



  • Provider or clinic name
  • Professional credentials
  • Specialty or services
  • Business address
  • Business telephone number
  • Business email address
  • Website address
  • Profile image or business logo
  • Device or treatment information voluntarily submitted for publication

Providers are responsible for ensuring that submitted listing information is accurate, current, and authorized for public display. Additional conditions may be described in our Directory Disclaimer.



14. Artificial Intelligence and Automated Technologies

Wasabi Method may use artificial intelligence, machine learning, automation tools, and large language models to assist with website functionality, customer service, content development, educational materials, search tools, data organization, and internal business operations.



Information entered into AI-assisted tools may be processed by Wasabi Method or authorized technology providers. We seek to limit the submission of confidential, sensitive, or personally identifiable information to such systems unless appropriate safeguards are in place.



AI-assisted educational content is reviewed by our team when practical. However, users should independently evaluate educational content and should not rely solely on automated or AI-generated information when making clinical, legal, regulatory, financial, or patient-care decisions.



Additional information may be provided in our AI Content Disclosure.



15. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.



Safeguards may include:



  • Access controls and account permissions
  • Encryption during transmission where supported
  • Secure payment processing
  • Website monitoring and security tools
  • Software updates and vulnerability management
  • Backups and recovery procedures
  • Vendor review and contractual protections
  • Administrative policies and staff training

No method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.



If you believe that your information or account has been compromised, contact info@wasabimethod.com promptly.



16. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.



Retention periods may depend on:



  • The type and sensitivity of the information
  • The purpose for which it was collected
  • The duration of an account or membership
  • Event administration and attendance documentation
  • Continuing education record requirements
  • Customer support needs
  • Accounting and tax obligations
  • Fraud prevention and security requirements
  • Contractual commitments
  • Applicable statutes of limitation
  • Legal and regulatory requirements

When personal information is no longer reasonably required, we may securely delete, destroy, de-identify, or anonymize it where practical and permitted by law.



17. Privacy Rights by Region

Depending on your country, state, province, or territory of residence, you may have additional rights under applicable privacy and data-protection laws. These rights are subject to legal limitations, exemptions, verification requirements, and jurisdictional applicability.



United States

Residents of certain U.S. states may have rights under applicable state privacy laws.



Depending on your jurisdiction, these rights may include the right to:



  • Confirm whether we process your personal information
  • Access personal information we maintain about you
  • Correct inaccurate personal information
  • Request deletion of personal information
  • Obtain a portable copy of certain information
  • Opt out of targeted advertising where applicable
  • Opt out of the sale or sharing of personal information where applicable
  • Opt out of certain profiling activities where applicable
  • Appeal certain privacy-request decisions where required
  • Exercise privacy rights without unlawful discrimination

Privacy rights and available remedies vary by state. Wasabi Method will evaluate requests according to the law applicable to the requesting individual.



California Privacy Rights — CCPA and CPRA

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.



Subject to applicable law, California residents may have the right to request:



  • The categories of personal information collected
  • The specific pieces of personal information collected
  • The categories of sources from which personal information was obtained
  • The business or commercial purposes for collecting, using, sharing, or disclosing information
  • The categories of third parties to whom personal information was disclosed
  • Correction of inaccurate personal information
  • Deletion of personal information
  • Information regarding certain disclosures
  • Limitation of the use or disclosure of sensitive personal information where applicable
  • Opt-out rights where personal information is sold or shared as defined by California law
  • Equal service and protection against unlawful discrimination for exercising privacy rights

Wasabi Method does not sell personal information for monetary compensation. We do not knowingly sell or share the personal information of consumers under 16 years of age.



Certain analytics or advertising technologies may constitute “sharing” for cross-context behavioral advertising under California law. Where legally required, users may exercise applicable choices through our cookie consent controls or by contacting us.



European Economic Area — EU GDPR

If you are located in the European Economic Area, the processing of your personal information may be governed by the General Data Protection Regulation.



Where applicable, you may have the right to:



  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request erasure of personal information
  • Restrict processing
  • Object to processing based on legitimate interests
  • Object to direct marketing
  • Receive certain information in a portable format
  • Withdraw consent where processing is based on consent
  • Request information about international data-transfer safeguards
  • Lodge a complaint with an applicable supervisory authority

Withdrawal of consent does not affect the lawfulness of processing completed before consent was withdrawn.



United Kingdom — UK GDPR

Individuals located in the United Kingdom may have rights under the UK General Data Protection Regulation and the Data Protection Act 2018.



These rights may include:



  • Access
  • Correction
  • Erasure
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Objection to direct marketing
  • Withdrawal of consent where applicable
  • Complaints to the appropriate supervisory authority

Information about UK privacy rights and complaints is available from the Information Commissioner’s Office.



Australia — Privacy Act 1988

For individuals located in Australia, Wasabi Method endeavors to handle personal information consistently with the Privacy Act 1988 and the Australian Privacy Principles where those requirements apply.



Australian users may have the right to request:



  • Access to personal information held about them
  • Correction of inaccurate, incomplete, or outdated information
  • Information about how personal information is collected and used
  • Information concerning overseas disclosures where applicable
  • Review of certain privacy-related complaints

Privacy complaints should first be directed to Wasabi Method using the contact information below. If a complaint remains unresolved, eligible individuals may contact the Office of the Australian Information Commissioner.



Canada — PIPEDA

For Canadian residents, Wasabi Method endeavors to handle applicable personal information consistently with the Personal Information Protection and Electronic Documents Act and applicable provincial privacy laws.



Canadian users may have the right to request:



  • Access to personal information held about them
  • Correction of inaccurate or incomplete information
  • Information about how personal information was collected, used, or disclosed
  • Withdrawal of consent, subject to legal and contractual restrictions
  • Review of certain privacy practices or decisions

Eligible individuals may submit privacy complaints to the Office of the Privacy Commissioner of Canada.



Exercising Your Privacy Rights

To exercise an applicable privacy right, submit a request to info@wasabimethod.com.



Please describe the request and identify the country, state, province, or territory in which you reside. We may request additional information reasonably necessary to verify your identity, confirm your jurisdiction, protect against fraudulent requests, or identify the information associated with you.



Where permitted by law, you may authorize an agent to submit a request on your behalf. We may require proof of the agent’s authority and may ask you to verify your identity directly.



We will respond within the period required by applicable law. Response times, available rights, exceptions, fees, and appeal procedures may vary by jurisdiction.



18. International Data Transfers

Wasabi Method welcomes visitors, members, customers, and event attendees from around the world.



Our websites, ecommerce platforms, educational systems, communication tools, and customer databases may be operated from the United States, Australia, or other jurisdictions where Wasabi Method or its service providers maintain operations.



If you access our Services from another country, your personal information may be transferred to, processed in, or stored in a jurisdiction whose data-protection laws differ from those in your place of residence.



Where required by applicable law, we may use recognized safeguards for international data transfers, including contractual protections, consent, adequacy mechanisms, or other legally authorized transfer methods.



By using our Services, you acknowledge that international processing and transfers may occur as described in this Privacy Policy, subject to applicable law.



19. Children’s Privacy

Wasabi Method’s websites, conferences, educational programs, memberships, and professional services are intended primarily for healthcare professionals and adults. They are not directed toward children under 18 years of age.



We do not knowingly collect personal information from children under 13 years of age. If we learn that personal information from a child under 13 has been submitted without appropriate authorization, we will take reasonable steps to delete it.



A parent or legal guardian who believes that a child has submitted personal information may contact info@wasabimethod.com.



20. Healthcare and Patient Information

Wasabi Method provides professional education and informational resources. We do not provide patient-specific medical diagnosis, treatment, emergency services, or individualized medical advice through our public websites.



Do not submit medical records, protected health information, patient identifiers, clinical photographs, or confidential patient information through public website forms, email, directory forms, comments, or other unsecured channels.



Unless expressly stated in a separate written agreement, Wasabi Method does not act as a healthcare provider, health plan, healthcare clearinghouse, or business associate under the Health Insurance Portability and Accountability Act.



Please review our Healthcare Disclaimer for additional information.



21. Third-Party Websites and Services

Our Services may contain links to third-party websites and platforms, including hotels, event venues, sponsors, educational resources, manufacturers, social media platforms, payment processors, service providers, and partner organizations.



Wasabi Method does not control and is not responsible for the privacy, security, accessibility, accuracy, or content practices of third parties. A link does not necessarily indicate endorsement, sponsorship, or affiliation.



We encourage users to review the privacy policies and terms of each third-party website or service they use.



22. Device-Neutral Education

Wasabi Method provides independent and device-neutral educational resources involving multiple shockwave therapy systems, technologies, treatment approaches, manufacturers, and product categories.



References to manufacturers, devices, products, trademarks, research, or treatment technologies are provided for educational and informational purposes. Unless expressly stated, such references do not constitute an endorsement, sponsorship, commercial affiliation, or representation by Wasabi Method.



23. Do Not Track Signals

Some browsers transmit “Do Not Track” signals or similar preference indicators. Because there is not currently a universally accepted technical or legal standard governing all such signals, our websites may not respond uniformly to browser-based Do Not Track settings.



Where required by applicable law, we may recognize legally valid opt-out preference signals or provide cookie and advertising controls through our consent-management tools.



24. Accessibility

Wasabi Method is committed to improving access to our websites, educational information, and privacy processes for individuals with disabilities.



If you experience difficulty accessing this Privacy Policy, using our privacy-request process, or obtaining information in an alternative format, please contact info@wasabimethod.com.



Additional information may be available in our Accessibility Statement.



25. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, technologies, vendors, legal obligations, or business practices.



The revised Privacy Policy will be posted on this page with an updated Effective Date. Material changes may also be communicated through the website, account notifications, or email where appropriate or legally required.



Your continued use of the Services after an updated Privacy Policy becomes effective indicates your acknowledgment of the revised policy, except where additional consent is required by law.



26. Contact Us

Questions, concerns, complaints, or privacy-rights requests regarding this Privacy Policy may be directed to:



Wasabi Method, LLC



Chief Executive Officer
Adam Gavine, BHK, M.Chiro



Chief Technology and Compliance Officer
Ryan Hansmeyer



Email
info@wasabimethod.com



United States Business Contact

11500 South Eastern Avenue, Suite 150
Henderson, Nevada 89052
United States



Telephone: +1 (253) 372-8869



Australia Business Contact

14B Palmers Lane
Bensville, New South Wales 2251
Australia



International Telephone: +61 431 227 238



Wasabi Method Websites


© 2026 Wasabi Method, LLC. All rights reserved.






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